Up to BGN 20,000 grant funding to buy ERP, CRM and BI systems and modules for managing warehouses, purchasing, production and sales!

Project implementation period

Eligible applicants:

Micro, small and medium-sized enterprises under the SME Act.

1) Registered no later than 31.12.2019.

2) An average number of staff for 2021 of ≥ 1 person employed

3) Net sales revenue for the 2021 financial year, depending on the category of the applicant enterprise, as follows:

• for micro enterprises >= BGN 41,000
• for small enterprises >= BGN 82,000
• for medium-sized enterprises >= BGN 123,000

All activity codes are eligible except the following:

Section A “Agriculture, forestry and fishing”
01 Crop and animal production, hunting and related service activities
02 Forestry and logging
03 Fishing and aquaculture

Section B “Mining and quarrying”
05 Mining of coal and lignite
06 Extraction of crude petroleum and natural gas
07 Mining of metal ores
08 Other mining and quarrying
09 Mining support service activities

Section C “Manufacturing”
10.1 Processing and preserving of meat and production of meat products, except ready meals
10.2 Processing and preserving of fish and other aquatic animals, except ready meals
10.3 Processing and preserving of fruit and vegetables, except ready meals
10.4 Manufacture of vegetable and animal oils and fats
10.5 Manufacture of dairy products
10.6 Manufacture of grain mill products, starches and starch products
10.81 Manufacture of sugar
10.83 Processing of tea and coffee
10.84 Manufacture of condiments and seasonings
10.91 Manufacture of prepared feeds for farm animals
11.02 Manufacture of wine from grape
11.03 Manufacture of other fermented beverages
11.06 Manufacture of malt

Section F “Construction”
41 Construction of buildings
42 Civil engineering
43 Specialised construction activities

Section P “Education”
85 Education

Section Q “Human health and social work activities”
87 Residential care activities
88 Social work activities without accommodation

Section J “Information and communication”
62 “Computer programming, consultancy and related activities”
63 “Information service activities”

The fishery and aquaculture sector covered by Regulation (EU) No 1379/2013;

• the primary production of agricultural products;
• the processing and marketing of agricultural products, in the following cases:
  •  where the amount of aid is fixed on the basis of the price or quantity of such products purchased from primary producers or put on the market by the undertakings concerned, or
  • where the aid is conditional on being partly or entirely passed on to primary producers.
  • the processing and/or marketing of forest products.

BORA Solutions can be your provider of the following ICT services:

Group II. ICT services/solutions for optimising management, production and logistics processes:

1. Introducing a resource management system (ERP system)

• Managing the enterprise’s finance and accounting;
• Managing the supply chain;
• Managing the production process / the process of providing the service(s);
• Managing sales;
• Managing warehouses;
• Managing logistics processes;
• The system must support many user roles and many users, and on introduction all users must be personal.

2. Introducing a customer relationship management system (CRM system)

• Managing information on customers, partners and suppliers;
• Managing the channels of interaction with customers, partners and suppliers;
• Managing after-sales service (warranty service, collecting customer references, managing complaints);
• The option to integrate with other systems in the enterprise (finance and accounting system / ERP system / other existing systems, where applicable)

3. Introducing a module/system for managing the supply chain of raw materials/materials/components/products for the production process

• Managing the supply of raw materials/materials/components/products for the production process;
• Managing logistics processes;
• Functions for generating reports and analyses for planning and managing the supply chain;
• The option to integrate with other systems in the enterprise (finance and accounting system / ERP system / other existing systems, where applicable).

4. Introducing a warehouse management module/system (WMS)

• Managing warehouse stock (stocks of material resources, work in progress and finished products);
• Managing the processes of receiving and dispatching products, goods, raw materials and materials;
• Managing warehouse space and logistics zones;
• Functions for generating reports and analyses for planning and managing warehouse operations;
• The option to integrate with other systems in the enterprise (finance and accounting system / ERP system / other existing systems, where applicable).

5. Introducing a production management system/module

• Managing the production process;
• Managing the product life cycle;
• Functions for generating reports and analyses on production;
• The option to integrate with other systems in the enterprise (finance and accounting system / ERP system / other existing systems, where applicable).

6. Introducing a retail sales management module / system (Point-of-Sale system)

• The option to integrate with other systems in the enterprise (finance and accounting system / ERP system / other existing systems, where applicable)
• Hardware included in the minimum scope:
  • a specialised POS terminal integrated with a program/software for managing warehouse stock;
  • a barcode reader;
  • a fiscal device.

Additional hardware outside the minimum scope that the applicant may choose to acquire:

• Self-service terminal;
• Communication router;
• Electronic labelling system;
• System for automatic fiscalisation of online shop sales.

7. Introducing a business analytics system (Business Intelligence system)

• Functions for collecting/extracting and processing data;
• Sales analysis;
• Analysis of the behaviour of customers, suppliers and partners;
• Analysis of financial results;
• Functions for comparative data analysis;
• The option to integrate with other systems in the enterprise (finance and accounting system / ERP system / other existing systems, where applicable).

Additional hardware outside the minimum scope that the applicant may choose to acquire:

• A physical server needed for the system to run (eligible if the system is not introduced as SaaS (Software as a service)).

The services and solutions on the “List of eligible ICT services and solutions” included in the proposals can be introduced/used as:

• ready-made solutions that match the enterprise’s needs;
• personalised services/solutions developed to match the enterprise’s needs;
• SaaS (Software as a service), where applicable.

Each company can apply with only one project!

Important! Enterprises that received vouchers under procedure BG16RFOP002-2.083 “Voucher scheme for providing information and communication technology services” under the Innovation and Competitiveness Operational Programme 2014 to 2020 cannot take part in the procedure or receive grant funding.

You can read the full information and conditions for applying here: